Amazon Alexa user receives 1700 audio recordings of stranger

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At the time, Amazon explained that Alexa heard a word in the background that sounded like "Alexa" at which point it recorded the conversation and sent it as a message to a contact.

On Thursday, C't magazine reported that a man, who requested their personal information from Amazon, was surprised to find 1,700 audio files of a stranger talking to Alexa.

"Suddenly, we found ourselves in the intimate sphere of strangers without their knowledge", a representative for c*t said.

The original report notes that the recordings revealed conversations between Alexa and a couple, and the magazine was able to identify him with the help of the recorded information.

The report also showed sources noting that a hack of Amazon traced back to China likely exposed some customers' data.

Amazon told the magazine that the leak "was an unfortunate mishap that was the result of human error". In a statement, the company said it "resolved the issue with the two customers involved and have taken steps to further improve our processes".

The files were later deleted from the link Amazon sent him but remained downloaded on his computer.

According to German trade publication c't, an Alexa user in the country was able to access recordings picked up by an Echo device that wasn't his. In return, this user received an email link from the ecommerce giant with more than one thousand Alexa recordings made by a completely different customer.

Imagine you have Amazon Alexa-enabled speakers all over your house.

Which was weird, because the guy didn't own an Alexa device or use the service at all. Upon listening to the files, he discovered that they were recordings of complete strangers - a male and female voice - making various requests, searches, and other comments. There were also alarms, Spotify commands, public transport and weather inquiries. "As a precautionary measure, we contacted the relevant authorities".

Within a few days, both Schneider and the unwitting exhibitionist had been contacted by Amazon, who told them that someone in the company had made a "one-time error". No, Amazon had not let him know that his entire month of May had accidentally been sent to some random guy.

Amazon described the incident as an "isolated case" and put the mistake down to human error.

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